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By the toolist.ai editors. Researched from HeyGen's own pages and hands-on tests published by others, not hands-on tested by toolist.ai. Updated October 6, 2026.
HeyGen review: pricing, features and what testers found
HeyGen turns a script or prompt into a video of a stock avatar or your own digital twin speaking it, with lip-synced translation into 175+ languages. Paid plans start at $29 a month.
Our take
HeyGen suits marketing and social video: Unite.AI found its digital twin captured her look, voice and mannerisms, and a head-to-head test found its avatars more realistic than Colossyan's. Watch the credits, which buy fewer minutes on the newest avatar models, and expect long videos to render slowly at busy times. The free plan cannot be used commercially.
Based on HeyGen's published plans and the hands-on tests linked below, not on a test of our own.
Good for
- Marketers and creators making short social, product and explainer videos
- Localizing one video into several languages with lip-sync
Watch out for
- Free-plan videos are for personal and non-commercial use only.
- Minutes per credit depend on the avatar model: 600 Creator credits are about 19 minutes on Avatar IV but 12.5 on Avatar V.
- Refunds are discretionary and only within 15 days.
- Creator and Pro cannot buy one-off credit packs; only Business can top up.
- Credits roll over for one extra month on monthly plans and are lost if you cancel.
What HeyGen does
- Avatar IV and Avatar V models, with digital twins made from a recording or a photo
- A video agent that turns a prompt into a finished video with B-roll and motion graphics
- A text-based studio with voice direction, gesture control and auto captions
- Lip-synced translation and dubbing into 175+ languages and dialects
- Voice cloning, photo avatars and 700+ stock avatars on paid plans
Price
Free plan: Up to 3 videos a month, 1 minute each, watermarked, for personal and non-commercial use only.
| Plan | Billed monthly | Billed yearly, per month | Includes | Price per minute of avatar video |
|---|---|---|---|---|
| Creator | $29 | $24 | 600 credits a month, about 19 minutes of Avatar IV video (31 credits a minute); 1080p, no watermark, videos up to 30 minutes | $1.49 |
| Pro | $49 | $41 | 1,000 credits a month, about 32 minutes of Avatar IV video; 4K, all models; bigger credit tiers up to $4,300 a month | $1.52 |
| Business | $149 | $119 | 1,500 credits a month shared by the workspace, extra seats $20 each, SSO, interactive video, SCORM; extra credits $5 per 100 | $3.08 |
| Enterprise | not listed | not listed | Contact sales: no video length cap, SCIM, invoice billing | – |
Price per minute of avatar video is our calculation: the monthly-billing price divided by what the plan includes, assuming you use all of it. It is not a measured cost.
Prices last checked: 2026-10-16 on HeyGen's pricing page. Full breakdown: HeyGen pricing.
Price history
No price change since we first recorded these prices on October 6, 2026. We re-check them every week and list each change here.
What hands-on testers found
We have not tested HeyGen ourselves. These are the published tests we found that used it hands-on, newest first; follow the links for the full reviews.
Digital Karthik · Karthik M · August 23, 2026
What they tested: Head-to-head with Colossyan on avatars, voice, lip-sync, translation and training videos.
- HeyGen's avatars looked more realistic than Colossyan's, with strong lip-sync.
- Emotional delivery could still feel scripted.
- It was faster for producing many language and platform variants.
Unite.AI · Janine Heinrichs · April 2, 2026
What they tested: A travel and food vlog from a prompt with the video agent, then a digital twin built from footage of herself.
- The agent planned the video in seconds and finished it in a few minutes.
- Lip-sync was realistic and scenes matched the prompt, though it still felt somewhat robotic.
- Her digital twin captured her voice, look and mannerisms well.
- Long videos and peak times rendered slowly.
What users say
- Trustpilot: 4.1 out of 5 from 4,173 reviews
- Capterra: 4.7 out of 5 from 319 reviews
Test result
toolist.ai has not run its own test of HeyGen; the findings above come from the published tests linked. See how we research and test.
Best avatar video tools · HeyGen pricing · HeyGen alternatives
Compared with
Do you make HeyGen? Claim this listing to correct it; it's free. To see whether ChatGPT, Claude, Gemini and Perplexity recommend it, and how many readers we send you: toolist.ai for AI companies.
Sources
- HeyGen pricing (checked 2026-10-06)
- HeyGen help: How to use credits (checked 2026-10-06)
- HeyGen help: Credit-based plans explained (checked 2026-10-06)
- HeyGen help: Refund policy (checked 2026-10-06)
- HeyGen terms (checked 2026-10-06)
- Unite.AI: HeyGen review (checked 2026-10-06)
- Digital Karthik: HeyGen vs Colossyan (checked 2026-10-06)
- Trustpilot: HeyGen (checked 2026-10-06)
- Capterra: HeyGen reviews (checked 2026-10-06)